Project Managers Could Communicate Even Better: Here’s How

August 3, 2015

I’m sure you are tired of hearing that the true job of the project manager is to communicate.

My problem with that is this: could there be a more subjective, blurry-edged, unclear job description than to “communicate?”  What does it mean? How do I know if I’m doing it correctly? How do I know if I’m doing it wrong?

To help us parse through these questions and get some clarity on communication, I invited my friend Jenn Swanson for a quick chat.


Jennifer Swanson

JennSwansonBeta-6Jennifer Swanson has been teaching Communication and Human Relation skills since 1993 to college students entering the medical field.

She is also the creator/host of the Communication Diva Podcast, which has an international audience and helps people deepen workplace and personal relationships through more effective communication.

In addition to teaching young adults, Swanson is an ordained minister in the United Church of Canada, has worked in the Youth and Family Ministry, has a Master’s Degree in Public and Pastoral Leadership, and is a certified conflict coach.

Jennifer and I take a step back and get to the root of what communication really is, and how to become better at it.

Make A Good Impression At Your First Project Management Job

whattheyseeBesides our discussion on communication, Jennifer also shared with me a lot of good information on how to stand out in your first job.

She has recently published a book on the topic, called What They See: How to stand out and shine in your new job.

If you are starting or about to start a new job, this book is packed with good information that will help you make a good impression.

Listen to my conversation with Jennifer by clicking the “play” button on top of this post.

Special Project Management Training Bundle

Today’s episode is sponsored by my friends at CareerAcademy and their absolutely AMAZING Project Management Certification Training Bundle, especially created for the PM for the Masses community.


CareerAcademy is a global leader in on-demand training solutions for IT and business professionals.  For the PM for the Masses community, they put together a training/certification bundle tailor made for us.

The value is UNBELIEVABLE:

  • Users can earn up to 180 PDUs / Contact Hours
  • US$99 for 12 months access ($995 value)
  • On-demand training, may be accessed at any time
  • Comes with review quizzes
  • Printable courseware (workbooks)
  • Certificates of Completion provided for proof of successful completion of course
  • PMI REP recognized
  • Taught by highly certified, expert instructors
  • This bundle is for people that are new to the Project Management field or need to maintain their certifications
  • Certifications covered with this training: PMP, PMI-ACP, CAPM, & PMI-RMP

Here’s a breakdown of all that is included in the US$99 PM for the Masses Package:

Course Title Course Duration PDU/Contact Hours
Agile Certified Practitioner (ACP) Exam Prep 5:48:04 21
Executive Strategy & Management (ESM01) 1:50:02 14
Introduction to Project Management (PM101) 6:11:50 21
Certified Associate in Project Management (CAPM) Exam Prep 6:49:25 21
PMP 2013 Exam Prep (PMP01) 7:09:52 21
Quality Management (PQM01) 2:19:55 7
Risk Management Professional (RMP) Exam Prep 3:33:11 14
Schedule & Cost Control (SCHCC) 2:13:22 14
Scope & Requirements (REQ02) 3:14:19 21
SCRUM Immersion 4:38:32 14
Managing Project Teams 2:12:35 4
Project Management Skills for Non Project Managers 2:18:40 4
Strategic Planning Skills 2:01:42 4
Microsoft Office 2003 Project 5:56:27
Microsoft Office 2007 Project L1 3:10:43
Microsoft Office 2007 Project L2 2:49:01
Microsoft Office 2010 Project (Advanced) 3:04:00
Microsoft Office 2010 Project (Basic) 3:06:50
Microsoft Office Project 2013: Part 1 3:36:19
Microsoft Office Project 2013: Part 2 3:47:20
TOTAL 73:42:09 180

I hope you take advantage of this offer that was custom made for us.  Whether you are someone starting the PM path looking for a few certifications or a certified PM looking for PDUs, this is a no-brainer (did I mention it is only US$99?).

The link to access this special offer is